Conditions d’utilisation

Terms of Service

These terms apply when you use wisecanarytesting.ca or buy a test through it. The site is operated by New Leaf Neuro Corp., doing business as Wise Canary Testing (“Wise Canary”, “we”, “us”). By using the site or placing an order, you agree to these terms.

1. Who can order

You must be at least 18 years old (or the age of majority where you live) and order for delivery in Canada. You may only collect samples from yourself, or from another person who has given informed consent, or for whom you have legal authority to consent (for example, a parent or legal guardian of a minor). Relationship tests require the consent of every person tested, or of their legal guardian.

2. Not medical advice

Our tests and content are for information and education. They do not diagnose, treat, prevent or cure any medical condition, and they are not a substitute for care from a qualified healthcare professional. Talk to your healthcare provider before making health decisions based on a result. If you think you may have a medical emergency, call 911.

3. Relationship tests

Home relationship (DNA) tests are for personal knowledge only. They are not suitable for court, legal, immigration or other official purposes.

4. Our laboratory partners

Tests are performed by independent laboratories, currently Genetrack Biolabs. When you collect and send a sample, the laboratory’s own terms, consent forms and privacy practices also apply to how it processes your sample and provides your results. Turnaround times are estimates provided by the laboratory and are not guaranteed.

5. Affiliate purchases

Some tests (currently dnaPower tests) are sold by our partner on its own website. When you follow those links, you buy directly from that partner under its terms, and we may receive a commission. Wise Canary is not the seller of those tests and isn’t responsible for their fulfilment, results or refunds.

6. Orders, pricing and payment

Prices are in Canadian dollars and may change without notice. We may refuse or cancel an order, for example if a product is unavailable, a price was listed in error or an order appears fraudulent; if we cancel, we’ll refund any amount paid. Refunds and shipping are covered by our Refund Policy and Shipping Policy.

7. Privacy

Our Privacy Policy explains how we collect and use your personal information. Genetrack delivers results to you through its own secure online platform; we don’t receive or store your test results unless you choose to share them with us.

8. Site content

The text, images, logos and other content on this site belong to Wise Canary or its licensors. You may view and share pages for personal, non-commercial use, but you may not copy or reuse them commercially without our permission. Health information on the site may not reflect the latest research, and we don’t guarantee it is complete or error-free.

9. Limitation of liability

To the fullest extent permitted by law, Wise Canary is not liable for indirect, incidental or consequential damages arising from use of the site, the tests or test results. Our total liability for any claim related to an order is limited to the amount you paid for that order. Nothing in these terms limits rights you have under applicable consumer protection law.

10. Governing law

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there.

11. Changes and contact

We may update these terms from time to time; the version posted on this site applies to orders placed after it is posted. Questions? Email hello@wisecanary.ca.