Frequently Asked Questions

No. The tests on this site can be ordered directly by you, without a physician referral. We still encourage you to share your results with a healthcare professional.

Every test shows its laboratory partner. Genetrack tests are processed by Genetrack, a Canadian DNA laboratory in Vancouver. dnaPower tests are sold and processed through dnaPower, a Canadian company based in North Vancouver.

You order and pay on Wise Canary. Our team submits your order to Genetrack, which may ship your kit directly to you.

dnaPower offers tests we don't otherwise carry, such as its wellness, pharmacogenetic, gut microbiome and epigenetic tests. Wise Canary is a dnaPower affiliate, so when you choose a dnaPower test you'll be redirected to dnaPower's website to complete your purchase. These orders aren't processed through Wise Canary's checkout, and we may earn a commission at no extra cost to you.

Genetrack tests ordered through Wise Canary currently ship within Canada. dnaPower sets its own shipping options.

It depends on the test. Most use a painless cheek (buccal) swab. The MapmyBiome gut microbiome test uses an at-home stool sample. Each product page lists its sample type, and your kit includes instructions.

Your sample is analyzed by an established laboratory, not by the kit itself. When a sample is collected and returned as instructed, laboratories can read the genetic variants they test for reliably. Following your kit's instructions closely helps avoid having to repeat a collection.

Keep in mind that a correctly reported result isn't the same as a prediction. Many genetic variants have small effects, so a result describes a tendency, not what will happen to you.

Results are provided according to each laboratory partner's established process. dnaPower provides its own reports and, for some tests, a consultation. Reports explain what was tested and what each result may indicate.

Our Understanding Your Test Results guide explains the difference between genetic and biomarker results, and risk versus diagnosis. We encourage you to review results with a healthcare professional.

It depends on the test and the laboratory partner. Some product pages include the laboratory's typical turnaround time.

Generally no. Your inherited DNA stays the same, so most genetic tests only need to be done once. Biomarkers, such as your gut microbiome, can change and may be worth retesting.

No. Home relationship tests are for personal knowledge and are not suitable for court or immigration purposes. Contact us if you need a legal test.

Your results are delivered according to each laboratory partner's own process and privacy policy. We never ask you to send us your results or health records. For dnaPower tests, your purchase, sample and report are handled by dnaPower under its own privacy policy. If you have questions about who can access results for a specific test, please contact us before ordering.

Only what's needed to process your order, such as your name, shipping address and email. See our privacy policy.

Yes. Some tests look at things routine bloodwork doesn't, such as genetic variants related to celiac disease, folate processing or medication response, or the makeup of your gut microbiome. This can add context to conversations with your healthcare provider.

These tests don't identify the cause of symptoms. If your symptoms are new, worsening or affecting daily life, please see a healthcare provider.

No. Genetic variants may indicate predispositions or tendencies, not diagnoses. No test on this site diagnoses a medical condition, establishes the cause of symptoms or replaces evaluation by a qualified healthcare professional.

We don't offer any test that can identify these conditions, and broad metabolism or detoxification gene panels can't identify them either. Our Complex & Invisible Health hub explains what we know.

Not on your own. Share the report with your prescriber or pharmacist, and never start, stop or change a medication without talking to them.

Talk to a healthcare provider, and consider genetic counselling for results with significant health implications. See Understanding Your Test Results.